Refund policy

Refund & Return Policy – Wynkan Store

Last Updated: May 2026

At Wynkan Store, your satisfaction is our priority. We carefully inspect every product before shipping to ensure quality.

60-Day Money-Back Guarantee

We stand behind our products with a 60-day money-back guarantee. If you are not satisfied with your purchase, you may request a return or refund within 60 days of the delivery date.

Conditions

To be eligible, the item should be returned in its original packaging whenever possible. Because we offer a satisfaction guarantee, you may return your item even if it has been tried — there are no restocking fees.

Defective or Incorrect Items

If your item arrives defective or you receive a product different from what you ordered, please contact us within 48 hours of delivery with clear photos or a short video showing the issue. In these cases, we will arrange a free replacement or full refund, including any shipping costs.

Return Shipping

For standard returns (such as change of mind), the customer is responsible for the return shipping cost. For defective or incorrect items, return shipping is fully covered by Wynkan Store.

Refund Process

Once we receive and inspect your returned item, your refund will be processed to the original payment method within 5–10 business days. Depending on your bank or card provider, it may take additional time for the refund to appear in your account.

How to Start a Return

Email us at info@wynkanstore.com with your order number and reason for return. Our team will respond with full return instructions.

Non-Refundable Situations

Refunds cannot be processed for items requested after the 60-day window, or for orders where the customer provided an incorrect or incomplete shipping address.